Privacy Policy
Last Updated: October 18, 2025
Introduction
AIParksit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking platform and services (the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Payment information (processed securely through our payment partners)
- Vehicle information (make, model, license plate)
- Profile information and preferences
- Communications with customer support
Location Data
With your permission, we collect precise location data to:
- Show nearby parking spaces
- Provide real-time navigation
- Verify parking confirmations
- Improve service quality and recommendations
Usage Information
We automatically collect information about your use of the Service:
- Device information (type, operating system, browser)
- IP address and geolocation data
- Booking history and transaction details
- Search queries and interaction patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Match drivers with available parking spaces using AI algorithms
- Send notifications about bookings, payments, and account activity
- Respond to customer service requests and support needs
- Detect, prevent, and address fraud and security issues
- Analyze usage patterns to enhance user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and enforce our Terms of Service
Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users
When you book a parking space, we share limited information (name, vehicle details) with the space owner to facilitate the transaction.
With Service Providers
We share information with third-party vendors who perform services on our behalf, including:
- Payment processors (Stripe, PayPal)
- Cloud hosting providers
- Analytics and data services
- Customer support platforms
- Email and communications services
For Legal Reasons
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Secure payment processing (PCI DSS compliant)
- Regular security audits and monitoring
- Access controls and authentication measures
However, no system is completely secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing communications
- Location Services: Disable location tracking in device settings
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at privacy@aiparksit.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may limit some Service functionality.
Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@aiparksit.com
Support: support@aiparksit.com
Mail: AIParksit Privacy Team, [Address]